Field Collection Officer - Join SGMW Motor Indonesia in Bali!

Are you a dynamic and results-driven professional looking for an exciting opportunity in the financial services sector? SGMW Motor Indonesia is seeking a Field Collection Officer to join our team in Bali! This role offers a unique chance to contribute to our operational excellence and customer satisfaction.

As a Field Collection Officer, you will be responsible for managing and recovering outstanding accounts, ensuring timely payments, and maintaining strong customer relationships. This position is ideal for individuals with a strong background in collections, excellent communication skills, and a passion for customer service.

Join SGMW Motor Indonesia in Bali and be part of a dynamic team that values innovation, integrity, and customer-centricity. We offer a competitive salary, a collaborative work environment, and the opportunity to grow professionally.

📋 Tanggung Jawab Pekerjaan

• Manage and recover outstanding accounts through phone calls, visits, and other collection methods.
• Ensure timely payments by following up with customers and addressing their concerns.
• Maintain strong customer relationships by providing excellent service and support.
• Monitor and report on collection activities to ensure targets are met.
• Collaborate with other departments to resolve customer issues and improve collection processes.
• Adhere to company policies and procedures related to collections and customer service.
• Provide regular updates on collection progress and customer feedback.
• Participate in training and development programs to enhance skills and knowledge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 2-3 years of experience in collections or a similar role.
• Strong background in collections, with a proven track record of successful account recovery.
• Excellent communication and negotiation skills.
• Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Knowledge of local regulations and compliance requirements related to collections.

🛠️ Keahlian

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